The policy below applies to the following: www.magicdesktop.com and all their respective sub-domains, and any other website operated by Easybits AS (collectively "Sites"), as well as the Magic Desktop program and the games and other content products operated by Easybits AS that are available on the Sites. We may refer to the Sites, Magic Desktop, and such games and other content products collectively as our "Programs". "Magic Desktop", "we" or "us" refers to Easybits AS.
OUR COMMITMENT TO PRIVACY
WHAT INFORMATION WE MIGHT COLLECT and HOW IT MAY BE USED?
Sites and Programs
On some pages or in some programs, you can play games, register and/or create a user profile, make requests, submit information, and register to receive materials. The types of personal information collected at these pages may include; name, email address, as well as other similar personal information.
In some programs, you can submit information about other people. In these circumstances, the types of personal information collected may be; name and/or email address.
We do store your personally identifiable information in a secure manner. We may also collect unique usage information, which does NOT include personally identifiable information, to assist us in understanding our customers' use patterns and for use in developing new products and services.
Aggregated and Anonymous Data
To facilitate the operation of the Programs, they may collect and report anonymous information necessary to ensure reliable delivery of downloaded programs and content. This information may include data about whether or not content download and installation was successful, game session length (for trial versions), and Programs session length. To help ensure that you have consistent, high quality experiences with our programs, and to assist us with product development and planning, we do collect anonymous usage statistics. We do this by assigning a unique identifier that is NOT linked to any of your personal information. The information gathered is used to accurately count the number of people using our programs and other content successfully and is also NOT linked to any of your personal information. At times we may share this usage information with third parties, but only in an anonymous aggregated form - that is, we collect usage information about the thousands of times our programs are used, and analyze it as a whole.
When you request support from us by email, on the telephone, through our web support portal, or by other means we may provide, we will collect and store the contact information you provide (generally your name and email address), information about your support query, as well as the communications between us over such support issue.
With Whom Do We Share Personal Information?
We will not share your personally identifiable information with third parties without your consent (subject to the limited exceptions identified below) and at the time you are asked for this information or for consent, we will inform you of:
- The personally identifiable information to be shared
- The identity of the third party
- A link to the third party's privacy statement, if available
- If we use third party contractors to provide services to us or on our behalf. For example, we might retain a company to email information about special offers, or to analyze data. We do require such contractors to maintain personally identifiable information as confidential, and to only use it on our behalf.
- If we, in good faith, are required to disclose it to comply with legal processes, or we need to do so to protect your, our or the public's rights or property interests.
Does Easybits Use Passive Means To Collect Information?
Do You Provide Ongoing Product Updates Or Other Information?
Periodically, we may send emails or service messages to users of our products and services with news, updates, special offers and other information relating to our products and services, and to select third party products and services.
What Happens If I Decline To Provide Personal Information Or Remove Or Reject Passive Information Gathering?
If you choose not to submit personal information, or if you choose to configure your browser to remove or reject cookies or other passive data collection, you will not be able to fully utilize our programs, services and website features.
How do we Protect the Information we Collect?
We use reasonable physical, technical, and administrative measures to safeguard personally identifiable information in our possession against loss, theft and unauthorized use, disclosure, or modification. For example, passwords and other sensitive information are encrypted in transit. We also take steps to ensure that only those Easybits AS employees, agents, and contractors who have a legitimate business reason to obtain access to your personally identifiable information are granted access.
When you enter sensitive information (such as credit card information), we encrypt that information using secure sockets layering technology (SSL), an industry standard protocol for billing transmission in order to protect the financial information you send us. We store your payment information in encrypted form.
While we take reasonable precautions against possible security breaches of the Sites and our customer databases and records, no website or Internet transmission is completely secure, and we cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur. We want you to feel confident using our Programs but we cannot ensure or warrant the security of any information you transmit to us.
How You Can Access Or Correct Your Information?
If you wish to review, update or delete any personal information that we have collected about you, please contact us at www.magicdesktop.com/go/support. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
How to contact us
© Easybits AS — Last updated: Friday, May 16, 2014